Operations & Community Coordinator (Full-Time)

Inland Lactation & Inland Maternity Center
📍 Location: Redlands, CA
💰 Pay: $25 – $30 per hour
💼 Job Type: Full-time (40 hours per week)
💵 Annual Pay: Approximately $52,000 – $62,400

Benefits

• Paid sick leave (40 hours per year)
• 1 week paid vacation after 1 year of employment
• Health insurance options available
• Access to CalSavers retirement program

About the Position

Inland Lactation & Inland Maternity Center is seeking a highly organized and proactive Operations & Community Coordinator to support the daily operations and growth of our clinic.

This is a non-clinical role focused on operations, coordination, and community outreach. The position plays an important role behind the scenes helping the clinic run smoothly while strengthening our presence in the local parenting community.

This role is ideal for someone who enjoys organization, improving systems, coordinating projects, and supporting a mission-driven organization.

Responsibilities

Clinic Operations

• Monitor provider schedules and appointment flow
• Track appointment volume and basic revenue trends
• Support inventory management and clinic supply ordering
• Coordinate with warehouse team when needed
• Help track outstanding patient balances and assist with billing communication
• Assist with payroll coordination and financial organization tasks
• Identify opportunities to improve systems and efficiency

Community Outreach & Social Media

• Manage the clinic’s social media presence
• Support outreach to local healthcare providers and community organizations
• Maintain referral relationships within the birth and parenting community
• Help organize community events such as classes, workshops, and mom walks

Leadership & Team Coordination

• Support leadership with scheduling and communication
• Help organize projects, priorities, and timelines
• Coordinate communication between team members when needed
• Prepare information and materials for meetings or planning discussions

Qualifications

We are looking for someone who is:

• Highly organized and detail-oriented
• A strong communicator with excellent customer service skills
• Calm under pressure and able to problem solve independently
• Proactive and able to anticipate needs
• Comfortable managing multiple responsibilities
• Social media savvy and comfortable engaging with community groups
• Passionate about supporting mothers, babies, and families

Preferred experience

Experience in one or more of the following areas is highly valued:

• Operations or administrative coordination
• Healthcare offices or wellness clinics
• Nonprofit or community programs
• Hospitality or service environments
• Event coordination or social media management

Education

Bachelor’s degree preferred but not required. Relevant work experience is equally valued.

About Inland Lactation & Inland Maternity Center

Inland Lactation & Inland Maternity Center is a mission-driven practice dedicated to supporting mothers and babies with compassionate, evidence-based care.

Our team includes Lactation Consultants, Feeding Specialists, Nurses, Occupational Therapists, and Doulas who provide feeding support, prenatal education, and postpartum care for families throughout the Inland Empire.

We believe in kindness, teamwork, and building a strong and supportive community for families.